Latitude 351

Over

21

Years of experience

LATITUDE 351 is an established Porto-based bespoke company that aims to deliver an exceptional chauffeur service for any occasion.

Culture savvy, discreet, professionally presented, punctual and respectful, our chauffeurs have extensive knowledge of London and the surrounding counties for whatever your requirements might be.

Arriving punctually at your address or business meeting, collecting you or your overseas clients from the airport, hotels, attending you or your clients for an evening out, daily shopping trips, or any special event.

Our Customer Service Agents are always available to help with your reservations, and we are happy to assist with any special requests or requirements. Our fleet is made up only of the most comfortable luxury vehicles which are kept immaculate and stocked up with the necessities which might be required during a trip.

Reliable & Consistent Service;
Free 4G WiFi for working on the move;
Friendly & knowledgeable drivers trained in Health & Safety, Professional Etiquette;
Innovative systems & procedures with built in flexibility. 99.96% Customer Service & Punctuality success history to date
24hr Inter-Active Control Centre: dedicated & pro-active staff to help & advise you. ‘Front foot’ solution based communication (ref major flight delays, traffic incidents or weather issues)
Competitive fare rates, value for money focus, variety of payment options, no binding contracts
Big enough to cope with every eventuality, small enough to care!

To ensure our clients receive consistent service and quality standards, we have the following checking procedures in place.
Drivers are professionally trained
Enhanced security vetting (DBS checks)
Signed ‘Confidentiality Agreements’
Customer-centric approach with ‘Can Do’ attitude
Good appearance, make the passenger feel special!
‘Health & Safety’ training plus ‘Contingency Planning’
Consistent car quality
Reliable, Safe, Comfortable & Clean
Added Value: free 4G Wifi, ‘Meet & Greet’ service
Quality ‘Systems & Procedures’, ‘Checks & Measures’
99.96% ‘Customer Service & Punctuality’ Success History to date

‘Duty of Care’ to staff plus ‘Health & Safety’ issues concerning: staff driving when tired due to early start, late finish, possible jet lag, or having consumed alcohol (business lunch or on-board aircraft)

‘Back up’ contingency plan in the event of a breakdown en-route to airport

Up to date real time information regarding traffic hold-ups, weather related issues and flight delays

Saves you money versus high cost of parking at all UK Airports plus petrol expenditure

Time saving & greatly reduced stress levels

Ability to use time in-transit productively via free 4G WiFi

Over

21

Years of experience

What makes us different

LATITUDE 351 versus Mini-cab

LATITUDE 351 versus Staff-Drive